Returns & Exchanges
At Salty Crew, we want to ensure you are completely satisfied with your gear for your next voyage. If you are not happy with your purchase, we offer easy returns and exchanges on unworn, unwashed items within 30 days of delivery.
Start Your Return
Visit our online returns portal and enter your order number and shipping zip code to begin the process.
Print Your Label
Select the items you wish to return or exchange and print the prepaid shipping label provided by our system.
Pack and Ship
Securely pack your items in the original packaging if possible, attach the return label, and drop it off at any authorized carrier location.
Processing and Refund
Once our warehouse receives and inspects your return, we will issue a refund to your original payment method or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing